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Tutor 1

Felizzola Jiménez, Heriberto Alexander

Resumen

This research aims to develop a Six Sigma project focused on improving quality and efficiency for the provision of health services in the Engativa Hospital Level II E.S.E; whereas Six Sigma DMAIC and methodology (Define, Measure, Analyze, Improve and Control), with statistical tools and process management can achieve significant long-term improvements in the efficiency of operation of the emergency area.

Palabras clave

Urgencias médicas - Administración, Control de calidad, Estadística - Aplicaciones industriales, Hospital Engativa Segundo Nivel E.S.E. (Bogtá, CO)

Tipo de documento

Trabajo de grado - Pregrado

Licencia Creative Commons

Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.

Fecha de elaboración

1-1-2016

Programa académico

Ingeniería Industrial

Facultad

Facultad de Ingeniería

Publisher

Universidad de La Salle. Facultad de Ingeniería. Ingeniería Industrial

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